Refund policy

Refund Policy

At Junoon, all sales are final. We do not accept refunds unless a valid claim is made through our support team. If you experience an issue with your order, please reach out to us at junoonclothing17@gmail.com with a detailed explanation and photo or video proof of the problem.

This policy helps us prevent potential scams and business setbacks, ensuring a fair process for both our customers and our team. We carefully review every case individually to maintain the integrity and trust of our brand.

For any questions or concerns regarding your order, please contact our support email — we’re here to help.

You can always contact us for any return question at junoonclothing17@gmail.com 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item